Synway UC500-100 IP-PBX With 2FXO Port & 2FXS Port

Description

Synway UC500-100 IP PBX — The High-Capacity Unified Communications Powerhouse Built for Serious Businesses

There’s a critical point in every growing company’s journey where a basic phone system simply stops being enough. Dropped calls during peak hours, no IVR to guide customers, zero call recording for compliance, and staff wasting time on manual call transfers — these aren’t minor inconveniences. They’re revenue leaks. If your business in Bangladesh has hit that wall, the Synway UC500-100 was built specifically for you.

The Synway UC500-100 is a rack-mountable, enterprise-grade IP PBX appliance that handles up to 100 simultaneous calls and supports up to 1,000 registered users — all without a single licensing fee, per-seat charge, or recurring software cost. That’s the kind of value proposition that makes IT managers in Dhaka stop and take notice. Whether you’re running a busy call center in Tejgaon, a multi-floor corporate headquarters in Banani, a large hospital in Mirpur, or a garments group with offices spread across Chittagong and Gazipur, the UC500-100 is engineered to handle your communication demands at full load without breaking a sweat.

Built on an advanced hardware platform with dual power supply, this IP PBX can support up to 1,000 registered users and offers effortless setup and deployment via a web-browser user interface. synway That dual power supply isn’t just a spec on a sheet — in a country where power reliability can be unpredictable, it’s a genuine operational lifeline. Your phone system stays up even when one power source fails.

Beyond raw capacity, the UC500-100 brings your entire communication stack under one roof. Voice calls, conferencing, fax, multi-level IVR, call queues, voicemail forwarding to email, CDR reporting, multi-site peering — it’s all there, all included, and all managed from a clean web interface that doesn’t require a telecom engineer on your payroll to operate.

Synway UC500-100 IP PBX Specifications

Why You Buy Synway UC500-100

• 1,000 Users, 100 Calls, Zero Licensing Fees — Unmatched Value for Bangladeshi Enterprises — Most enterprise IP PBX systems at this capacity tier from competitors like Cisco or Avaya come with per-extension licensing that can cost tens of thousands of taka annually. The UC500-100 delivers the same performance with absolutely no recurring fees — call recording, IVR, ACD call queuing, CDR, voicemail-to-email, and multi-site connectivity are all included from day one. For large organizations in Bangladesh looking to modernize their telephony without spiraling OPEX, this is a clear financial advantage.
• Dual Power Supply Means Your Phones Never Go Down — Power fluctuation is a real operational concern for businesses across Bangladesh. The UC500-100’s built-in dual redundant power supply ensures that even if one power feed fails, your communication system keeps running without interruption. Combined with analog FXS lifeline ports that maintain PSTN connectivity during a full power outage, this is the kind of business continuity protection that hospitals, banks, and emergency service providers in Dhaka simply cannot compromise on.
• Scale Across Multiple Branches Without Extra Hardware — The UC500-100’s multi-site peering over SIP trunking lets you connect branch offices anywhere in Bangladesh — or internationally — as a single unified phone network. Staff in Sylhet can dial Chittagong extensions as internal calls. Managers in head office can monitor call queues across all locations from one dashboard. This eliminates expensive inter-branch call costs and gives large enterprises the distributed communications infrastructure they need to grow.

Synway UC500-100 FAQ

Q1: How is the Synway UC500-100 different from the UC200-60 — which one should I buy for my business in Bangladesh? The core difference is capacity and hardware resilience. The UC200-60 handles up to 60 concurrent calls and 330 extensions, making it ideal for small to medium businesses. The UC500-100 steps up to 100 concurrent calls, 1,000 users, and critically adds a dual redundant power supply — making it the right choice for large enterprises, busy call centers, hospitals, banks, or any organization in Bangladesh where communication downtime is simply not acceptable.

Q2: Can the Synway UC500-100 connect to SIP trunk providers in Bangladesh alongside existing BTCL PSTN lines? Absolutely. The UC500-100 is designed for hybrid connectivity. It supports up to 80 SIP trunk accounts for internet-based VoIP calling through any compatible SIP provider, while simultaneously maintaining 2 physical FXO ports for direct BTCL or other PSTN line connections. This means businesses can run both traditional and modern telephony in parallel, migrating at their own pace while minimizing call costs through SIP trunking.

Q3: Is the Synway UC500-100 suitable for use as a call center phone system in Bangladesh? Yes — it’s one of the strongest use cases for this model. The UC500-100 includes a full call center feature set: multiple configurable call queues with automatic call distribution (ACD) based on agent skill or availability, unlimited IVR layers for intelligent caller routing, in-queue announcements, built-in call recording accessible via web UI, CDR tracking for performance monitoring, and real-time call monitoring. For growing BPO operations or customer service centers in Dhaka, it delivers everything a mid-sized call center needs without the expensive per-agent licensing that cloud-based alternatives typically charge.

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