Atcom D21

Description

ATCOM D20/D21 Entry Level IP Phone Professional Communication Solution for Modern Offices

ATCOM D21 is a cost-effective, feature-rich IP phone specifically designed for office staff seeking reliable and efficient communication. This entry-level IP phone combines essential business telephony features with user-friendly design to enhance productivity while maintaining affordability.

Display & Interface

• 128×64 graphic lattice LCD with full-view backlit greyscale display
• Intuitive navigation keys and user-friendly interface
• LED phone status indicator for instant call visibility
• Built-in help information on LCD to reduce learning curve

Multiple SIP Account Support

• 6 SIP accounts for comprehensive call management
• L1 and L2 line support with monochrome LED indicators
• IPv4 & IPv6 protocol support
• Excellent IP PBX and network compatibility

Innovative Multi-Scene Key Technology

• Expandable up to 12 visible DSS keys through multi-scene switching
• 4 different user modes accessible via dedicated multi-scene key
• 13 total programmable keys for customized functionality
• Significantly improves office productivity and workflow

Audio Excellence

• HD full-range telephone receiver for crystal-clear conversations
• High-power loudspeaker with full-duplex speakerphone capability
• Anti-interference microphone for both handset and speakerphone modes
• Closed microphone cavity design for enhanced audio quality
• Advanced audio codecs including G.711, G.729, G.722, and OPUS

Network Connectivity

• Dual 100Mbps Ethernet ports for flexible network integration
• Power over Ethernet (PoE) support (IEEE 802.3af Class 2 for D21)
• Bridge mode support for PC connection
• Auto-negotiation capabilities

Comprehensive Business Features in Atcom D21

Basic Telephony Functions

• Call Forward, Transfer, Waiting, Hold, and Pickup
• Auto Answer, Redial, Mute, and Do Not Disturb (DND)
• Local 3-way conferencing capability
• Speed dial and voice mail support
• Local phonebook storage for up to 1,000 contacts
• Call history tracking (400 total entries)

Advanced IP PBX Integration

• Intercom and paging functionality
• Call park and anonymous call features
• Group pickup and call recording support
• DND & Call forward state synchronization
• Hold music and conference call capabilities

Enterprise-Ready Features

• LDAP and XML remote phonebook support
• Multicast paging and CSTA compatibility
• Action URL and Active URI functionality
• ATCOM cloud network management platform compatibility

Multi-Language Support

Supports 12 languages including English, German, Italian, French, Spanish, Portuguese, Russian, Simplified/Traditional Chinese, Polish, Turkish, and Hebrew.

Security & Management

• TLS, HTTPS, and SRTP encryption protocols
• Digest authentication with MD5/MD5-sess
• AES encryption for configuration files
• Administrator and user-level access control
• Phone lock functionality

Easy Deployment & Configuration

• Multiple provisioning methods: FTP, TFTP, HTTP, HTTPS
• DHCP Option 66 support and PnP capabilities
• Web-based configuration interface
• Batch deployment tools available
• TR069 remote management support

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Physical Specifications

• Power Requirements: DC 5V-0.6A or PoE
• Connectivity: 2x RJ45 Ethernet ports, 1x RJ9 headset jack, 1x RJ9 handset jack
• Operating Conditions: -10°C to 50°C temperature range, 10-90% humidity
• Dimensions: 230mm(L) × 180mm(W) × 90mm(H)

Target Applications

• Small to medium business offices
• Enterprise unified communications systems
• Operator IP voice applications
• Call center environments (with compatible headsets)
• Remote work setups requiring professional telephony

Atcom D21 Compliance & Certifications

• CE certified (EN62368, EN55032, EN61000-3-2, EN61000-3-3, EN55035)
• FCC Part 15B compliant

Optional Accessories

• HA12 Binaural Headset: Lightweight, noise-canceling HD voice headset
• HA11 Monaural Headset: Single-ear design for extended comfort

The ATCOM D20/D21 represents an ideal balance of functionality, reliability, and cost-effectiveness, making it the perfect choice for organizations seeking to upgrade their communication infrastructure without compromising on essential business features.